Terms of Service
These Terms govern your use of Adaptr, an AI-assisted advertising management service for businesses. By creating an account, connecting an ad account, starting a checkout, or using the service, you agree to these Terms.
1. Eligibility and accounts
- You must be at least 18 years old and able to enter a binding contract.
- If you use Adaptr for a company or client, you represent that you are authorized to connect those accounts and bind that organization to these Terms.
- You are responsible for keeping your login secure and for activity under your account. Tell us promptly if you suspect unauthorized access.
The service
Adaptr audits your connected Meta and Google ad accounts, generates advertising creative (copy, images, and video), and can launch, test, measure, and manage ads on those accounts. Testing runs on small, capped budgets, and managed actions are approval-first by default. The service is designed for business and professional use.
Connected ad accounts and managed actions
A free audit uses read-only access to the accounts you connect. If you enable a managed connection, you authorize Adaptr and our advertising provider to take the actions the product describes, bounded by your plan and by the spending limits you set, and only after the approval the product requires, unless you deliberately enable an automation setting such as hands-free mode.
Ad spend stays on your own card, on your own Meta and Google account. Adaptr does not hold or move your advertising funds. We may pause managed actions, disconnect an account, or block an action if we believe it may violate these Terms, platform rules, law, your safety limits, or another person's rights.
Your responsibilities
- You remain responsible for what is advertised on your accounts, including AI-assisted creative you approve or allow through automation settings, and for your offers, claims, targeting, budgets, and legal compliance.
- You must have all rights and permissions needed for the websites, brand materials, images, product information, ad accounts, and other content you provide.
- You must comply with the rules of each connected platform, including advertising, disclosure, automation, and intellectual-property rules.
- You may not use Adaptr for spam, deception, harassment, illegal content, malware, regulated professional advice, or content that exploits children.
- You may not reverse engineer the service, bypass limits, scrape the service at scale, interfere with security, or use Adaptr to build a competing service by copying non-public product behavior.
AI output and business results
AI-generated creative can be inaccurate, incomplete, outdated, offensive, or unsuitable for your brand. Adaptr includes automated quality checks and mechanical spending limits, but those are not a substitute for human judgment. Review creative, claims, links, offers, and compliance requirements before publication unless you have deliberately enabled an automation setting.
We do not guarantee performance, savings, leads, revenue, follower growth, platform reach, account standing, or any other business outcome.
Billing and plans
- Paid plans are sold and billed through Dodo Payments. Dodo Payments may act as Merchant of Record and may appear on receipts, invoices, or card statements.
- Adaptr charges a flat plan price and never a percentage of your ad spend. The plan price covers access to the software; ad spend itself is paid by you, directly to Meta and Google, on your own card.
- Subscriptions bill monthly in advance unless the checkout says otherwise. You authorize recurring charges for the selected plan and any taxes or required fees handled by Dodo Payments.
- Plan limits, including daily and monthly managed-ad-spend caps, are shown on the pricing page or in the app and are enforced automatically.
- Founding-member or introductory pricing, where offered, remains locked while the same subscription stays continuously active and in good standing.
- You can cancel anytime. Cancellation takes effect at the end of the current paid period, and access continues until then unless the account is suspended for abuse or non-payment.
- If dashboard cancellation is unavailable, email support@adaptr.cloud from your account email and we will process the request.
- First-time subscribers may request a 14-day full refund of their first subscription charge by emailing support@adaptr.cloud. After that window, fees are non-refundable except where required by law or stated at checkout. See the refund policy for details.
Customer content and data
You keep ownership of the content, websites, brand materials, generated creative, approvals, edits, and account data you provide or create through Adaptr. You grant us the limited rights needed to host, process, analyze, transform, publish, and display that content to provide, secure, support, and improve Adaptr for your workspace.
We do not sell your customer content, and we do not use one customer's private workspace content to train a shared Adaptr model for other customers. Our Privacy Policy explains how data is collected, used, shared, and deleted.
Third-party services
Adaptr depends on third-party providers, including an ad-account connection provider for managed actions, OpenRouter and selected model providers for AI generation, Resend for email, Dodo Payments for billing, Railway for hosting and database services, Sentry for diagnostics, Google for optional sign-in, and the advertising platforms you connect, currently Meta and Google. Their services and policies may apply to the parts of the workflow they provide.
Availability, suspension, and changes
We may change, suspend, or discontinue parts of the service as the product evolves. We may suspend or terminate access for non-payment, security risk, abuse, legal risk, platform-policy risk, or violation of these Terms. We will try to give notice when practical, but urgent security, payment, legal, or platform-safety issues may require immediate action.
Disclaimers and limits of liability
To the maximum extent allowed by law, Adaptr is provided "as is" and "as available" without warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free operation.
To the maximum extent allowed by law, Adaptr will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, platform account action, or business interruption. Our total liability for claims relating to the service is limited to the amount you paid to Adaptr for the service during the three months before the event giving rise to the claim. These limits do not exclude liability that cannot be limited by law.
Changes to these Terms
We may update these Terms as the service changes. For material changes, we will provide notice by email, in-app notice, or another reasonable method. Continuing to use Adaptr after an update means you accept the updated Terms.
Governing law
These Terms are governed by the laws applicable to the Adaptr operator, without regard to conflict-of-law rules, except where your local law gives you non-waivable rights. If a dispute cannot be resolved informally, the parties will use the courts with jurisdiction over the Adaptr operator unless applicable law requires another forum.
Contact
Questions, cancellation requests, refund requests, legal notices, and account requests can be sent to support@adaptr.cloud.